What happens after you sign up.
Create your workspace, add your first event, bring in your spreadsheets and invite your team. Start with one event and build from there.
Example setup checklist: create your account, set up your workspace, create your first event, invite your team, import spreadsheets and save the event as a template.
Your first workspace
Set up your first event.
Work through the essentials first. Bring in your existing files and invite people when you are ready.
- 01
Create your account
Sign up with your email or a Google or Microsoft account. Your free trial starts straight away, with no payment card, and we email you three first steps, each with a short video guide.
- 02
Set up your workspace
Name your workspace. It holds all your events, your team and your templates.
- 03
Create your first event
Add the event type, dates, venue and key details, or start from a template.
- 04
Invite your team
Give each person a role that decides what they can see and do. Team members count toward your plan’s member limit; clients and vendors in portals do not.
- 05
Bring in your spreadsheets
Import guests, vendors, tasks, budgets and run of show cues from CSV. Match the columns, check for problems, then confirm.
- 06
Make it repeatable
Save an event as a template so the next one starts from what worked. Venues can save room layouts to reuse for every booking.
Migration expectations
- CSV import lets you match columns and check for problems before anything is created.
- Templates carry your tasks, budget categories and run of show into every new event.
- Room layouts can be saved once and adjusted for each event.
Support and guidance
- Product support
- Email support@getruncue.com for help with your workspace.
- Capacity review
- Email sales@getruncue.com if Business capacity does not cover your workflow.
- Self-guided learning
- Take the product tour or browse the free checklists before you create your first event.
Work anywhere
Works on laptops, tablets and phones
Responsive web app
RunCue works in any phone or tablet browser, and you can add it to your home screen for event day.
Private event files
Upload contracts, floor plans and other files to the event. Only people with access to that event can open them.
Start with one real event
Try RunCue on your next event before moving everything else across.