Find missing report data or fix an export

Confirm the selected workspace, events, dates, filters and metrics.

Check the source and scope

Confirm the selected workspace, events, dates, filters and metrics. Review the underlying guest, task or financial records. Your role may allow a report but restrict some source data. A missing amount is not necessarily a zero value.

Check export limits

Wait for the result to finish updating. Select columns for tabular export. For an ordinary PDF with more than eight columns, reduce columns or use CSV on an eligible plan. Check whether the browser blocked the download or print window.

If it continues

Retry once after checking the scope and visible error. Contact support with the report type, export format and approximate time. Do not share an export containing attendee or financial information in public feedback.

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