Find or replace a missing invitation
Ask the inviter to check Pending invitations and confirm the email address.
Check the invitation
Ask the inviter to check Pending invitations and confirm the email address. Check spam and organizational email filtering. A removed or revoked invitation cannot be accepted.
Request a new link
An authorized inviter can use Resend invitation or Resend expired invitation. They can also use Copy invitation link for the intended recipient. Sign in to the RunCue account you intend to use and review the identity and access in the join confirmation; the delivery address does not determine the accepting account.
If it continues
Ask the inviter to inspect the current invitation state and any delivery error. Contact support without forwarding the invitation token into public feedback.