Resolve a missing feature or permission denial

A page is missing, an action is disabled, or RunCue says you cannot access the resource.

What it looks like

A page is missing, an action is disabled, or RunCue says you cannot access the resource.

Check scope and access

Confirm the selected workspace and event. Ask an owner to check your active membership, event assignment and role. Then review the workspace plan and whether a trial has ended. A plan upgrade and a role change solve different problems.

Loading is different from denial

If the page reports a loading or retrieval failure, use its retry control and check the connection. Do not assume a failed read proves that you lack permission. If access still differs from the assigned role, contact support with the page and action.

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