Manage subscriptions and billing
Review plan changes in the workspace that will be billed.
Who can manage billing
Workspace owners and billing managers can manage billing. Workspace administrators can read billing but do not automatically have permission to change it. Event ownership alone is not a billing permission.
Review or change a plan
Open Billing & Usage or Billing for the selected workspace. Review the current subscription, usage and available plans. Follow the offered checkout or billing-management action. Confirm the displayed price, billing interval and effective date before accepting a change.
Downgrades and cancellation
Read the capacity checks and timing shown during the change. A smaller plan can restrict creation or access to features; do not remove event history solely to get past a warning. Check active events, internal seats and reserved invitations. After returning from billing management, confirm the subscription state shown in RunCue.
Payment problems
If billing remains pending or the page does not reflect a completed change, avoid repeatedly starting checkout. Return to the workspace billing screen and contact support with the approximate time and the non-sensitive error details. Never send full card details or authentication codes.